Terms of Use

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING OUR WEBSITE AT WWW.HEALE.IO AND ANY ASSOCIATED MOBILE APPLICATION OWNED OR OPERATED BY US.

Terms of use

This terms of use (Terms of Use) (together with the documents referred to in it) tells you the terms of use on which you may make use of our website www.heale.io and any of our associated mobile applications (our Platforms), whether as a guest or a registered user. Use of our Platforms includes downloading, accessing, browsing, or registering to use our Platforms.

Please read these Terms of Use carefully before you start to use our Platforms, as these will apply to your use of our Platforms. We recommend that you print a copy of this for future reference. 

By using our Platforms, you confirm that you accept these Terms of Use and that you agree to comply with them. 

If you do not agree to these Terms of Use, you must not download, access or use our Platforms.

Other applicable terms

These Terms of Use refer to the following additional terms, which also apply to your use of our Platforms:

• Our terms and conditions of service (Service Terms)– this is the agreement between you and our company if you sign up to our Platform and sets out the manner in which we deliver our Services to you. It outlines the rights and responsibilities of both parties, ensuring clarity on your how our Services are accessed, used, and maintained; and
• Our privacy policy [insert link] (Privacy Policy) - which sets out our policy and the terms on which we process any personal data we collect from you, or that you provide to us. By clicking on “I Accept” when registering your account, you consent to us using cookies and processing your personal data and you warrant that all data provided by you is accurate.

Changes to these terms of use

We may revise these Terms of Use at any time by amending this page. All changes are effective immediately when we post them.

Your continued use of the Platforms following the posting of revised Terms of Use means that you accept and agree to the changes. 

Please check this page from time to time to take notice of any changes we made, as they are binding on you. 

Changes to our platforms

We may update our Platforms from time to time, and may change the content at any time. However, please note that any of the content on our Platforms may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our Platforms, or any content on it, will be free from errors or omissions.

Accessing our platforms

We do not guarantee that our Platforms, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of our Platforms at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our Platforms.

You are also responsible for ensuring that all persons who access our Platforms through your internet connection are aware of these Terms of Use and other applicable terms and conditions, and that they comply with them.

Your account and password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use or our Services Agreement.

If you know or suspect that anyone other than you know your user identification code or password, you must promptly notify us at support@heale.io

Privacy

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, disclose, and manage your personal data and information. By accessing or using our Platforms, you agree to the collection and use of your personal data and information as described in our Privacy Policy. 

Intellectual property rights

We are the owner or the licensee of all content, features, functionality and intellectual property rights in our Platforms, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may not modify, reproduce, distribute, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Platforms, except as necessary without our prior written consent.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Platforms must always be acknowledged.

You must not use any part of the content on our Platforms for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our Platforms in breach of these Terms of Use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on our Platforms is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Platforms.

Although we make reasonable efforts to update the information on our Platforms, we make no representations, warranties or guarantees, whether express or implied, that the content on our Platforms is accurate, complete or up-to-date.

Limitation of our liability

Nothing in these Terms of Use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Platforms or any content on it, whether express or implied. 

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use or download, our Platforms; or
• use of or reliance on any content displayed on our Platforms.

If you are a business user, please note that in particular, we will not be liable for:

• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Platforms or to your downloading of any content on it, or on any site linked to it.

We assume no responsibility for the content of sites linked on our Platforms. Such links should not be interpreted as endorsement by us of those linked sites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services by us to you, which will be set out in our Services Agreement.

Rights you licence

When you upload or post content to our Platforms, you grant the following licenses:

• A worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that content in connection with the services provided by our Platforms and across different media and to promote the Platforms or services; and
• A worldwide, non-exclusive, royalty-free, transferable licence to allow third parties to use the content for their purposes.

We will only ever use your materials to carry out your instructions to us – unless, very exceptionally, a court or other regulator orders us to disclose them.

Viruses

We do not guarantee that our Platforms will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our Platforms. You should use your own virus protection software.

You must not misuse our Platforms by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Platforms, the server on which our Platforms is stored or any server, computer or database connected to our Platforms. You must not attack our Platforms via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Platforms will cease immediately.

Linking to our platforms

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our Platforms in any site that is not owned by you.

Our Platforms must not be framed on any other site, nor may you create a link to any part of our Platforms other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to make any use of content on our Platforms other than that set out above, please contact support@heale.io

Third party links and resources on our platforms

Where our Platforms contain links to other websites, mobile applications and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.

Assignment

Heale may at any time assign, transfer or novate this Privacy Policy to any third party at their sole discretion. You may not assign this Privacy Policy without Heale’s express prior written consent.

Applicable law and jurisdiction

These Terms of Use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of the Dubai International Financial Centre.

Contact us

If you have any questions about these Terms of Use, please contact us at: privacy@heale.io

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